AUTO BODY & CERTIFIED COLLISION CENTER
Volvo Certified.
Trusted for All Makes and Models.
Frequently Asked Questions About Collision Repair
What should I do immediately after an accident?
After ensuring everyone is safe, document the scene, exchange insurance information and contact your insurance provider. Once the claim process is started, you can schedule an appointment with our collision center for an estimate and inspection. We can guide you through what repairs are needed and what steps come next.
Do I need to use the collision center recommended by my insurance company?
No. You have the right to choose where your vehicle is repaired. Many drivers from Voorhees, NJ and nearby regions prefer bringing their vehicles to a certified Collision Center because it ensures specific repair standards, precise paint matching and trained technicians familiar with Automotive engineering.
How long will collision repairs take?
Repair time depends on the extent of the damage, the availability of parts and whether structural, mechanical or cosmetic repairs are required. Minor repairs could take days, while larger structural repairs may take longer. After the estimate, our team provides a more accurate timeframe so you can plan accordingly.
Will OEM Volvo parts be used during my repair?
Generally, OEM Volvo parts are recommended to preserve the integrity, fit and safety of your vehicle. These parts are engineered by Volvo specifically for your model, helping maintain performance and longevity. If insurance policies influence parts selection, we will explain your available options clearly before beginning repairs.
Can your collision center repair aluminum components?
Yes. Many modern models include aluminum body sections, which require specialized equipment and training to repair correctly. Our collision center is equipped to handle these materials safely while preserving the original strength and design of the vehicle.
What happens if my vehicle needs mechanical repairs as part of the collision damage?
Collision damage can affect more than just the exterior. If mechanical components such as suspension, steering, cooling systems or driver-assist sensors are affected, our trained technicians can address those issues during the repair process. Structural integrity and safety system calibration remain top priorities.
Will my vehicle's safety systems need recalibration?
Yes, if your vehicle includes systems like Lane Keeping Aid, Pilot Assist or City Safety, recalibration may be required after repairs. This ensures sensors, cameras and radar units function accurately again once the vehicle is fully restored.
Do you offer help with rental vehicles?
While rental arrangements are typically handled through your insurance provider, our collision center can help coordinate the process. Most insurance policies provide rental coverage during approved repairs, but coverage varies by plan.
What if hidden damage is found during repairs?
If additional damage is discovered after disassembly, we will contact you and work with your insurance provider to update the repair estimate. Hidden structural or mechanical issues are common in collision repair, and addressing them correctly ensures long-term safety.
How do I get to the collision center?
Visitors traveling from Philadelphia, PA will typically reach Cherry Hill Volvo by heading toward Route 70 or crossing via the Ben Franklin Bridge. Those arriving from Moorestown, NJ or Marlton, NJ may take local routes connecting to I-295 for quick access. Our location makes it convenient for drivers across the region seeking certified collision repairs.
Schedule Your Collision Repair Consultation
If your vehicle has been damaged in an accident, our collision center is ready to assist with estimates, repairs, parts guidance and insurance communication. Reach out today to schedule your appointment and restore your vehicle with trusted care.
Schedule Your Free Estimate Today
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Cherry Hill Volvo
1810 Route 70 West
Cherry Hill, NJ 08002-3205
- Sales: 856-263-4745
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